Group Leader Frequently Asked Questions

Nearest hospital?
Kent & Sussex Hospital, Mount Ephraim, Tunbridge Wells, Kent TN4 8AT. 01892 526111
Nearest doctors?
Beacon Surgery, Beacon Road, Crowborough, East Sussex TN6 1AH. 01892 652233
Nearest dentist?
The Broadway, Crowborough, East Sussex TN6 1BX. 01892 610110
Do the rooms have locks?
Group Leaders have keys to all rooms – the children cannot lock themselves in.
Do you have Wi-Fi?
Group Leaders are very welcome to sit in the bar in the Lodge where there is full Wi-Fi access.
Can we have a sample menu?
Yes we can email you this or you can download it here
Insurance issues?
We have public liability insurance and are happy to give you our AAL registration number on request. If you wish to take out personal belongings insurance or cancellation insurance then that is something the school may wish to organise.
Staff qualifications?
We can email or send you a list of our instructors and their qualifications
Why do we have to pay more for fewer children in a group?
You are paying for the instructor’s time and use of the facility – so prices are per group, rather than per person
What time are the meals?
Breakfast is at 8.15am, Lunch at 12.30, Dinner at 6.15pm
Can we use our own parental consent form?
We prefer you to use our own – but if you email us a copy of yours we will happily check with our Director if it’s appropriate for students using the Centre
Do you have risk assessment documents?
An introduction to our risk assessment policy is on-line (here) but we can email any specific documents to you on request
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